Overview
After launch, products still need owners. We provide application maintenance and modernization, cloud support and performance optimization, and 24/7 monitoring, bug fixes, and SLA support.
Problems we solve
- A launch team that moved on and left production unattended
- Bugs that wait until they become incidents
- Cloud cost and performance that nobody reviews
- No agreed response time when something breaks
Our approach
- 01Put monitoring and an on-call path in place before promising an SLA
- 02Fix defects on a cadence, and modernize where the stack is ageing
- 03Optimize the cloud path as part of support, not as a separate project only
- 04Write down what 24/7 coverage includes for your product
Capabilities
- Application maintenance and modernization
- Cloud support and performance optimization
- 24/7 monitoring, bug fixes, and SLA support
Benefits
- — Someone accountable after go-live
- — A defined SLA instead of ad-hoc chats
- — Performance and cost kept in view
- — A path to modernize without a full rewrite
FAQ
24/7 monitoring, bug fixes, and SLA support are available in this service. The exact coverage window is set in the engagement.